Return Policy

We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied, we offer a 30-day return window from the date you receive your order.

To initiate a return, please contact us by email at Sales@PrimePicks.com or call +1 (920) 851-4569. Our team will assist you with the return process and provide the necessary return address.

Please note that all returned items must be in new, unused condition and packaged as they were originally sent. The item should be free from damage, except in cases where damage occurred during shipping. Customers are responsible for the return shipping costs, and we recommend using a traceable shipping method to ensure the safe return of the product.

Once we receive your returned item, we will process a refund to the original payment method. Please be aware that it may take several business days for the refund to appear, depending on your payment provider.

If you have any questions or need further assistance, please don’t hesitate to contact us. We are committed to providing a seamless return experience.